Terms & Conditions

Last updated: 08/09/2026

Welcome to SΩmA (“we”, “us”, “our”), accessible at [www.mysoma-store.com]. By accessing our Site or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our Site.

1. About Us

  • Business name: [BUSINESS LEGAL NAME]
  • Registered address: [FULL ADDRESS]
  • Company registration / VAT number: [NUMBER]
  • Contact email: [SUPPORT EMAIL]

2. Eligibility

By using our Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian.

3. Products & Pricing

  • We make every effort to display product details, images, and prices accurately, but errors may occasionally occur; we reserve the right to correct any errors and to cancel orders arising from them.
  • All prices are listed in [EUR/currency] and, unless otherwise stated, [include/exclude] applicable VAT.
  • We reserve the right to change prices, product descriptions, and availability at any time without prior notice.

4. Orders & Contract Formation

  • Placing an order constitutes an offer to purchase; a contract is formed once we send you an order confirmation email.
  • We reserve the right to refuse or cancel any order, for reasons including but not limited to product unavailability, pricing errors, or suspected fraud. If we cancel a paid order, you will receive a full refund.

5. Payment

We accept payment via credit/debit card, processed securely by our third-party payment providers. By providing payment information, you confirm you are authorized to use the chosen payment method.

6. Shipping & Delivery

Shipping costs, delivery times, and related terms are set out in our Shipping & Delivery policy, which forms part of these Terms.

7. Returns, Exchanges & Withdrawal Rights

Your rights to return or exchange items, including your EU statutory right of withdrawal, are set out in our Returns & Exchanges policy, which forms part of these Terms.

8. Intellectual Property

All content on this Site — including text, graphics, logos, images, and product designs — is the property of [BUSINESS NAME] or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without prior written permission.

9. User Conduct

When using our Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to our systems or interfere with the Site’s operation.
  • Submit false, misleading, or fraudulent information (e.g. fake orders or payment details).

10. Limitation of Liability

To the fullest extent permitted by law, [BUSINESS NAME] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, except where such liability cannot be excluded under applicable consumer protection law (including liability for defective products or death/personal injury caused by negligence).

Nothing in these Terms limits or excludes your statutory rights as a consumer under EU or Greek law.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal data.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law & Disputes

These Terms are governed by the laws of [Greece/EU Member State]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [City, Country], without prejudice to any mandatory consumer protection rights you may have in your country of residence. EU consumers may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

15. Contact Us

Questions about these Terms? Contact us at [SUPPORT EMAIL] or [FULL BUSINESS ADDRESS].